$p2 = New-CsClsProvider -Name Sipstack -Type WPP -Level Info -Flags To enable logging for Busy Options by using the Centralized Logging Service, specify the following: $p1 = New-CsClsProvider -Name S4 -Type WPP -Level Info -Flags All The following command removes Busy Options for "Ken Myer": Remove-CsBusyOptions -Identity "Ken Myer"įor detailed information about the cmdlets you use to configure Busy Options, see the technical reference content for Set-CsBusyOptions, Get-CsBusyOptions, and Remove-CsBusyOptions. The following example returns the Busy Options setting for Get-CsBusyOptions -Identity can remove Busy Options by using the Remove-CsBusyOptions cmdlet. You can retrieve configuration information about Busy Options by using the Get-CsBusyOptions cmdlet.
In this configuration, new incoming calls to "Chrystal Velasquez" will be forwarded to voice mail when she is already in a call: Set-CsBusyOptions -Identity "Chrystal Velasquez" -ActionType VoicemailOnBusy In the next example, the command configures busy options for the user "Chrystal Velasquez". In this configuration, any call to "Ken Myer" will return a busy signal when he is already in a call: Set-CsBusyOptions -Identity "Ken Myer" -ActionType BusyOnBusy To configure Busy Options, use the Set-CsBusyOptions cmdlet.įor example, the following command configures busy options for the user "Ken Myer".
Next, run the Update-CsAdminRole cmdlet to update the Role-based access control (RBAC) roles for the Busy Options cmdlets as shown in the following example: Update-CsAdminRoleįinally, start the Skype for Business Server Windows services on all the Front End servers in all the pools where Busy Options was installed and enabled by running the Start-CsWindowsService command: Start-CsWindowsService You must replace %FQDN% with the fully-qualified domain name of a specific pool. Next, run the New-CsServerApplication cmdlet to add Busy Options to the list of server applications as shown in the following example: New-CsServerApplication -Identity 'Service:Registrar:%FQDN%/BusyOptions' -Uri -Critical $False -Enabled $True -Priority (Get-CsServerApplication -Identity 'Service:Registrar:%FQDN%/UserServices').Priority If a voice policy exists for the site, run the following command: Set-CsVoicePolicy -Identity Site:Redmond1 -EnableBusyOptions $true Use the Identity value (for example: Site:Redmond1) retrieved from Get-CsSite to retrieve the voice policy of the site as follows: Get-CsVoicePolicy -Identity Site:Redmond1 Next, if the site has a voice policy is place, you must enable Busy Options for the voice policy as follows:įirst, run Get-CsSite to retrieve the name of the site: Get-CsSite Run the Set-CsVoicePolicy cmdlet to globally enable Busy Options as shown in the following example: Set-CsVoicePolicy -EnableBusyOptions $true To enable the application, perform the following steps: However, the application is not enabled by default. The installer will deploy the latest version of the Busy Options application. Run the SkypeServerUpdateInstaller.exe installer on each Survivable Branch Server (SBS), if you want to ensure support for failover on SBS. Run the SkypeServerUpdateInstaller.exe installer on each Front End server in a pool. To do this, first stop all services, and then run the Skype for Business Server update installer as follows: Make sure you have the latest version of Skype for Business Server installed and that you have installed the most recent patch. Regardless of how their busy options are configured, users in a call or conference, or those with a call on hold, are not prevented from initiating new calls or conferences.įor more information about the Busy Options feature, see Plan for Busy Options for Skype for Business Server. Voicemail on Busy - In which new incoming calls will be forwarded to voice mail if the user is busy. If Busy Options is enabled for the organization, all users at the Enterprise, both Enterprise Voice and non-Enterprise Voice users, can use the following configuration options:īusy on Busy - In which new incoming calls will be rejected with a busy signal if the user is busy. New or incoming calls can be rejected with a busy signal or forwarded to voice mail.
Read about how to install and configure Busy Options in Skype for Business Server.īusy Options is a new voice policy introduced in the July 2016 Cumulative Update that allows you to configure how incoming calls are handled when a user is already in a call or conference or has a call placed on hold.